SHIPPING POLICY
At LUMI Jewelry, we are committed to providing our customers with a seamless and delightful shopping experience. Below are the details of our updated shipping policy:
Free Shipping
We are pleased to offer free FedEx shipping on all jewelry items within Canada and the United States. No minimum purchase is required to enjoy this benefit.
Processing and Manufacturing Time
- Please allow 2 to 4 weeks for the manufacturing of custom jewelry. This timeframe ensures the highest quality and craftsmanship for each jewelry piece.
- Products from our “Available Now” category are ready to ship and will be dispatched within 1-3 business days of placing your order.
Shipping Timelines
- Once your order is shipped, you will receive a confirmation email with a tracking number for your convenience.
- Estimated delivery times after dispatch:
- Canada: 2-5 business days.
- United States: 2-5 business days.
Additional Information
- All shipments are fully insured for your peace of mind.
- A signature may be required upon delivery to ensure the secure receipt of your jewelry.
For any questions or special requests regarding shipping, please don’t hesitate to contact our customer service team. We’re here to help make your LUMI JEWELRY experience truly exceptional.
For international shipments, duties and taxes are not included at checkout. They are determined by the customs agency within the destination country. Payment of any duties and taxes is the responsibility of the recipient.
Please note that delivery times do NOT include the manufacturing time.
